FAQs

1. How long does delivery take?

Orders are delivered within 3–4 business days across the UAE.

2. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for most locations in the UAE.

3. Can I return a product?

Returns are accepted only for damaged, defective, or incorrect items reported within 48 hours of delivery.

4. How do I request a return or replacement?

Contact our support team with your order number and clear photos/videos of the issue, and we will assist you.

5. Are your products good quality?

Yes, all our products are carefully selected to meet quality and design standards suitable for UAE homes.

6. Can I cancel my order after placing it?

Orders cannot be canceled once they are processed or shipped.

7. Do you deliver to all UAE cities?

Yes, we deliver to all major cities and regions across the UAE.

8. How can I contact Casa Noor?

You can contact us through the Contact Us page on our website.